Terms & Conditions

1. Introduction

• Welcome to Cochin Tiles & Bathware. By accessing our website, purchasing our products, or using our services, you agree to comply with these terms and conditions.

2. Products & Services

• We offer sanitaryware, tiles, bathroom fittings, and related products. All products are subject to availability and may vary in design, color, and specifications.

3. Pricing & Payments

• Prices are subject to change without prior notice
• All payments must be completed before product delivery unless otherwise agreed
• We reserve the right to correct pricing errors at any time

4. Orders & Confirmation

• Orders are confirmed only after payment or official confirmation
• Once placed, orders may not be cancelled or modified without approval
• Custom or special orders are non-refundable

5. Delivery & Shipping

• Delivery timelines are estimates and may vary
• We are not responsible for delays due to unforeseen circumstances
• Customers must verify products at the time of delivery

6. Returns & Refunds

• Returns are accepted only for damaged or defective products
• Claims must be reported within 24–48 hours of delivery
• Products must be unused and in original packaging

7. Warranty

• Warranty is applicable as per manufacturer terms
• Damages due to improper installation or misuse are not covered

8. Installation

• Installation support or guidance may be provided
• We are not liable for issues caused by third-party installation

9. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

10. Intellectual Property

• All website content, including text, images, and branding, is the property of Cochin Tiles & Bathware and may not be reused without permission.

11. Changes to Terms

• We reserve the right to update or modify these terms at any time without prior notice.

12. Governing Law

• These terms shall be governed by the laws of India.

Contact Information

• Phone: +91 9645093333
• Email: cochinpala@gmail.com
• Address: Arunapuram P.O, Pala, Kottayam (Dist), Kerala, India